# When starting the program, realdash does not see the can device

**URL:** <https://forum.realdash.net/t/when-starting-the-program-realdash-does-not-see-the-can-device/6682>\
**Category:** General\
**Created:** [October 21, 2024, 1:33pm UTC](https://forum.realdash.net/t/when-starting-the-program-realdash-does-not-see-the-can-device/6682 "2024-10-21T13:33:35Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Jrasik](https://forum.realdash.net/user_avatar/forum.realdash.net/jrasik/32/779_2.png) [@Jrasik](https://forum.realdash.net/u/Jrasik)\
**Post date:** [October 21, 2024, 1:33pm UTC](https://forum.realdash.net/t/when-starting-the-program-realdash-does-not-see-the-can-device/6682/1 "2024-10-21T13:33:35Z")

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Hello everyone, when you start the program, the realdash program does not see the usb can device, it is worth pulling out the usb and inserting it starts working, how to solve this problem?