CAN to USB Ginkgo Adapter

I`m trying to setup a CAN connection between android tablet and Maxxecu , everything works if i use bluetooth but not working trough USB cable . When i go to CAN Monitor it just saying CONNECTING. Adapter works on my laptop i can get all CAN data using Viewtool software , but RealDash would not connect. Selecting -Adapters (CAN/LIN)>Analyzer (type 2)>Serial/USB>VTGinko. and nothing CAN monitor wouldn’t show a thing. Link to adapter.
Any suggestion? Maybe i missing something.

I’m not familiar with that device. See supported CAN adapters here: