Custom Intro Image

Dashboard Design Help, tips and tricks
1

Hi there. First post as I’m completely new to Realdash (I have searched).

I would like to upload a custom intro image. I am using an Android tablet, the image is a JPG, but all I see is a black screen then the blue animated flash.

Could someone please offer their help as to what I need to do?

Many thanks in advance - Ian.

2

Attach your intro images and I will try them to verify that files are compatible.

3

Thank you.

This is the image:
FB_IMG_1590835337344.jpg

4

Or this…
20200530_115045.jpg

5

Are you talking about the starting image of the android or the starting image of RealDash?

6

The starting image of Realdash.

7

They both seem to work just fine, tried on Windows and Android.

Only thing I can think of is that files are somehow corrupted when you move them to your Android device?

8

Thanks for checking as your time is appreciated.

I emailed them to myself and downloaded them onto the tablet. The files upload onto Realdash as the standard animation is replaced by just a black screen.

Let me try again and I will report back.

Thanks - Ian

9

I think that was the case. When I used the Android tablet to search for and download an image, it uploaded to Realdash with success.

Thanks again for your help.