Been a while since I booted up my RD computer, but I am getting close to installing in the car (its been a project car for the last 5 years) and it started as before. I am running Linux Mint on a tiny desktop computer.
I navigated around the app to make a few changes, and the “MY REALDASH” log in screen popped up. No problem, hit login, but no go. Opened a browser on the same computer, and was able to log into MRD.net with no issues. Tried the RD app, no go. Changed the password on MRD.net. Waited a little, and tried RD app again with new password, still no go. I also noticed in the MRD.net site that I’m using 0/3 devices available. What am I doing wrong?
Next, I want to upgrade the version of RD that I am using. I went to the download section of MRD.net, and downloaded the realdash-mrd_2.5.2-1_amd64.deb file, but wonder if I will lose my settings if I do so? Last, is there a terminal command that will update realdash, or should I just use the deb package installer?
TIA
Michael
No, updatating the DEB package will not lose any settings.
Long time ago we had a bug that when you had all your devices in use, RealDash would just say ‘Offline login is not allowed’. That has been fixed I believe a year ago.
- Log in into my.realdash.net, go to the devices section and remove all devices from the list.
- Update RealDash to latest version
- Log in at ‘Settings->User’
1 Like
Hi again,
I installed the latest version, 2.5.2-1, and the package installer confirm that 2.5.2-1 is the installed version, but now when I boot up, realdash does not start automatically, as it had in the past, but even worse, RD won’t start at all, no matter how I try. Searching for then clicking RD, or the “run realdash” from the search list, has the same result – RD won’t start.
Any thoughts or tricks?
If you open the terminal and type:
realdash
Do you get any error messages to the terminal?
Yes, it returns:
"realdash: error while loading shared libraries:libssl.so.3: cannot open shared object file: No such file or directory
It seems like OpenSSL library is not up to date on your computer. Try to run all available updates.
Ran every update and upgrade command I could find, and the Mint update manager, and still no luck. 
Try in terminal:
sudo apt install openssl
openssl version -a
sudo dpkg -l | grep ssl
Thanks for the help, but it didn’t work.
Well, finally got it worked out. Just in case someone finds this threadd while searching, I think a majority of the issue was using Linux Mint 20. So, I did several upgrade steps (like 20, to 21.1. 21.1 to 21.3, then 21.3 to 22.1, then 22.1 to 22.3) but then ran into an error related to “libglib.”
Ultimately, I ran terminal where the RD.deb file was, executing:
sudo dpkg -i <the comeplete name of the .deb file>
sudo apt -f install"
And voila, its working now, and I automatically logged into my.realdash.net
Happy to hear you got it figured out. Linux spellcasting can be complex at times.
Hello, I’m new and jumping in here. Going through initial setup to build a pi dash. On the downloads page, the latest version for armhf.deb can’t be downloaded. I did try installing the arm64.deb but no go without reflashing the pi for 64-bit. Will the 32-bit version be available again soon?
realdash-mrd_2.5.3-1_armhf.deb from MRD downloads seem to download just fine. Could you give more details of what the issue is?
Gotcha, I ended up upgrading the pi to run the arm64 version. On the Downloads page the “click to download” button on the right side is un-selectable, (Same for the i386.deb version). The rest I’m able to click and initiate download. Also just mousing over the others show the download link on the bottom left. I tried using that link with wget and curl and specifying the armhf.deb, downloads an html page and not the deb package.
Not a big issue anymore, as I switched my system so I will be installing arm64.deb and give that a go, but just an fyi. Thanks.
1 Like