Been a while since I booted up my RD computer, but I am getting close to installing in the car (its been a project car for the last 5 years) and it started as before. I am running Linux Mint on a tiny desktop computer.
I navigated around the app to make a few changes, and the “MY REALDASH” log in screen popped up. No problem, hit login, but no go. Opened a browser on the same computer, and was able to log into MRD.net with no issues. Tried the RD app, no go. Changed the password on MRD.net. Waited a little, and tried RD app again with new password, still no go. I also noticed in the MRD.net site that I’m using 0/3 devices available. What am I doing wrong?
Next, I want to upgrade the version of RD that I am using. I went to the download section of MRD.net, and downloaded the realdash-mrd_2.5.2-1_amd64.deb file, but wonder if I will lose my settings if I do so? Last, is there a terminal command that will update realdash, or should I just use the deb package installer?
TIA
Michael
No, updatating the DEB package will not lose any settings.
Long time ago we had a bug that when you had all your devices in use, RealDash would just say ‘Offline login is not allowed’. That has been fixed I believe a year ago.
- Log in into my.realdash.net, go to the devices section and remove all devices from the list.
- Update RealDash to latest version
- Log in at ‘Settings->User’
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Hi again,
I installed the latest version, 2.5.2-1, and the package installer confirm that 2.5.2-1 is the installed version, but now when I boot up, realdash does not start automatically, as it had in the past, but even worse, RD won’t start at all, no matter how I try. Searching for then clicking RD, or the “run realdash” from the search list, has the same result – RD won’t start.
Any thoughts or tricks?
If you open the terminal and type:
realdash
Do you get any error messages to the terminal?
Yes, it returns:
"realdash: error while loading shared libraries:libssl.so.3: cannot open shared object file: No such file or directory
It seems like OpenSSL library is not up to date on your computer. Try to run all available updates.
Ran every update and upgrade command I could find, and the Mint update manager, and still no luck. 
Try in terminal:
sudo apt install openssl
openssl version -a
sudo dpkg -l | grep ssl
Thanks for the help, but it didn’t work.
Well, finally got it worked out. Just in case someone finds this threadd while searching, I think a majority of the issue was using Linux Mint 20. So, I did several upgrade steps (like 20, to 21.1. 21.1 to 21.3, then 21.3 to 22.1, then 22.1 to 22.3) but then ran into an error related to “libglib.”
Ultimately, I ran terminal where the RD.deb file was, executing:
sudo dpkg -i <the comeplete name of the .deb file>
sudo apt -f install"
And voila, its working now, and I automatically logged into my.realdash.net
Happy to hear you got it figured out. Linux spellcasting can be complex at times.